Hyatt Place Hangzhou International Airport, Hangzhou ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2F, Ground Transport Center, Terminal 4, Hangzhou, China, 311241

Hyatt Place Hangzhou International Airport offers 4-star accommodations with modern amenities and convenient access to Hangzhou Xiaoshan International Airport, just a few steps away. Featuring a fitness center and a shared lounge, this hotel meets the needs of both leisure and business travelers.

Rooms & Amenities

Rooms at Hyatt Place Hangzhou International Airport include 472 air-conditioned accommodations equipped with high-definition televisions and plush Hyatt Luxury Pillowtop Mattresses. Each room features a Cozy Corner with a sofa bed, and bathrooms include showers with rainfall showerheads and luxury amenities.

Dining & Services

Guests can enjoy a continental or a buffet breakfast at the on-site restaurant. Room service is available, along with dry cleaning and luggage storage services for added convenience.

Leisure & Recreation

The hotel features a 24-hour fitness center for those looking to maintain their workout routines. Additionally, the shared lounge provides a space to relax.

Transportation & Location

Hyatt Place Hangzhou International Airport is connected to a rail station, facilitating easy travel throughout the city. The nearest airport is Hangzhou Xiaoshan International Airport, which is 2 minutes walking distance from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Twin Room

Max:

2 persons

35 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Hangzhou 16.9 mi

Airports

Hangzhou Xiaoshan International (HGH)700 ft

Train

Hangzhou South Railway Station 9.4 mi

Yuhang Railway Station 13.1 mi

Metro stations

Xiashajiangbin 5.2 mi

Yunshui 6.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

“The room I stayed in was very big, clean, and well furnished. I particularly enjoyed the huge shower, which added an extra level of comfort to my stay. It was relaxing to have such a spacious room where I could unwind before my travels.” view full review

Luxurious Shower Experience

“The bathroom was impressive with its spacious layout and the huge shower. It made for a refreshing start to my day. I appreciated the attention to detail in the bathroom amenities, ensuring I had everything I needed for a comfortable experience.” view full review

Restful Night's Sleep

“The King Room with Sofa Bed that I chose provided a serene space to rest. I was pleasantly surprised by how quiet it was, allowing for an uninterrupted sleep despite being located inside an airport. The bed was comfortable and I woke up feeling rejuvenated.” view full review

Delicious Breakfast Array

“I enjoyed a fantastic breakfast selection that catered to both Chinese and Western tastes. It was a perfect way to start my day, and the variety ensured that there was something for everyone. The quality of the food exceeded my expectations.” view full review

General

No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services

Dining

Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

2F, Ground Transport Center, Terminal 4, Hangzhou, China, 311241

Map view

2F, Ground Transport Center, Terminal 4, Hangzhou, China, 311241

City landmarks

JingJiangZhenJingDong Cun KePu HuoDongZhan

2.1 mi

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.2

Location

8.6

Service

6.8

Dining

5.8

Derek

United States of America, February 2025

6.4/10

I had a pretty solid stay at Hyatt Place Hangzhou International Airport. The room was clean and surprisingly spacious, which was a nice surprise. However, there was some miscommunication during check-in regarding breakfast, and the in-room dining system was kinda frustrating since I didn’t have a local phone number. Overall, it’s a good spot if you need to catch a flight early or late.

Rooms

8.0

My room was generally clean and surprisingly spacious with all the amenities I needed.

Service

9.0

The staff were friendly, and some of them spoke good English, which was helpful during my stay.

Location

9.0

The hotel is super convenient, just steps away from terminal 4, making it ideal for travelers.

Dining

7.0

Breakfast was delicious, but the in-room dining system could use some work since I couldn't order from my room easily.

Facilities

7.0

I appreciated the full amenities in the bathroom, but some aspects like the in-room dining process were lacking.

Paul

United States of America, January 2025

7.0/10

I had a mixed experience at Hyatt Place Hangzhou International Airport. The check-in process was way too slow, taking half an hour, and the bed felt pretty rock solid compared to other places I've stayed in China. However, I appreciated the early breakfast at 6 AM, which was nice to have right on the dot.

Rooms

8.0

The room was spacious enough for three of us, and it was clean. I did notice that the bed was quite hard, which can be a typical thing here, but it wasn't the most comfortable for me. The shower floor felt a bit slippery without the mat they provided.

Service

5.0

While the breakfast was decent, the check-in staff really let me down. It was just so frustrating to wait half an hour for check-in. Communication with the staff was also a challenge since they didn't seem to understand English that well.

Location

5.0

The location was convenient for my layover needs, but the room temperature was an issue. The AC was either not working well or just not there, leaving the room pretty warm for comfort.

Dining

5.0

Breakfast was pretty standard and didn't wow me like I hoped it would. Honestly, it felt like the same as most hotels I’ve experienced in China, so I wasn’t expecting much. The hash browns were okay, but overall not great.

Facilities

6.0

The hotel does have good facilities like room service and the general cleanliness was fine. Still, I wish there had been better options and improvements regarding air conditioning for winter stays.

Clarence

United States of America, January 2025

6.0/10

I had a mixed experience at Hyatt Place Hangzhou International Airport. On the positive side, the location is fantastic for anyone flying in or out late at night or early in the morning. The room I stayed in was surprisingly spacious and clean, equipped with full amenities. However, the check-in process was frustratingly slow, taking an unexpectedly long time, and there was a miscommunication regarding breakfast that added to my disappointment.

Rooms

8.0

The King Room with Sofa Bed was surprisingly spacious and clean, which I appreciated. The bathroom had full amenities, adding a nice touch to my stay.

Service

5.0

Unfortunately, the check-in process took half an hour, which felt unnecessarily long. There was some miscommunication regarding breakfast that left me having to pay extra unexpectedly.

Location

10.0

The hotel's location is perfect for travelers, offering convenience for late and early flights. I found it very easy to access public transportation to several tourist spots around Hangzhou.

Dining

5.0

Breakfast starts at 6 AM sharp, which is great for early risers, but my experience with the communication around it could have been better.

Facilities

7.0

The hotel offered several useful facilities, but the room door's vibrations from neighboring rooms were a bit unsettling.

Shirley

United States of America, January 2025

6.0/10

I had a pleasant stay at Hyatt Place Hangzhou International Airport. The rooms were spacious and clean, making it easy to relax before my flight. However, I did experience some issues with noise from the shower and dripping sink, which made my stay a bit less enjoyable. Overall, it's a convenient location for travelers, but improvements could be made to the facilities.

Rooms

9.0

The room was very big, clean and well furnished. The shower was huge and offered a comfortable space to relax.

Service

8.0

The staff was very nice and accommodating, making sure I had everything I needed during my stay.

Location

9.0

It's conveniently located just a 5-minute walk from the airport, which makes it perfect for travelers with stopovers.

Dining

7.0

I didn't have an extensive dining experience, as I primarily enjoyed the convenience of grabbing food from nearby shops.

Facilities

7.0

The hotel has great facilities, but I encountered issues with the shower noise and dripping sink.

Robert

United States of America, November 2024

7.4/10

I had a mostly pleasant stay at Hyatt Place Hangzhou International Airport. The location is incredibly convenient for early morning flights, just a few minutes' walk to the new terminal 4. although I faced some issues with breakfast that left me a bit disappointed. My room was spacious and clean, providing a comfortable environment for my short visit.

Rooms

8.0

The King Room with Sofa Bed was unexpectedly spacious and clean, making my stay comfortable. However, I experienced some noise from the door vibrations in the corridor.

Service

7.0

The staff were friendly and helpful, yet I encountered some miscommunication during check-in regarding breakfast charges, which was a bit frustrating.

Location

10.0

The hotel’s proximity to the airport is perfect, especially for those needing late-night or early-morning travel. I found it very convenient to access Terminal 4.

Dining

5.0

Unfortunately, I left too early for the complimentary breakfast, which starts at 6am. I had to pay extra despite it being included in my booking details, which was disappointing.

Facilities

8.0

The amenities in the clean bathroom were a nice touch, and I appreciated the availability of room service and other facilities offered by the hotel.